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Privacy Policy

Last updated: 28 October 2026

NAVO Oy respects your privacy. This policy explains how personal data is used when you visit our website or use NavoFast, and how you can manage your information.

1. Information we process

Account information includes your email address, account details and name if provided. Information you choose to record can include meal and fasting records, training and activity, hunger, energy, stress and other well-being entries. Profile information may include age, height, weight and a profile image. Cycle information is optional.

Technical information may include device and operating system details, app interactions, IP address and analytics information. The information processed depends on the features you use and permissions you grant.

2. Why we use information

We use information to provide your chosen features, maintain your account, display your records and progress, respond to support requests, protect the service and improve its performance. Personalised views use information relevant to the feature you choose.

3. Legal grounds

For EU/EEA users, the applicable basis depends on the purpose: providing the service under our contract, consent where required, compliance with legal obligations, or legitimate interests such as protecting and improving the service. Special-category health data requires an additional legal condition, such as explicit consent. You can withdraw consent without affecting processing already carried out lawfully.

4. Sharing and service providers

We do not sell personal or health data. Providers supporting hosting, analytics, customer support or payments may process the information needed for their role. Information may also be disclosed when required by law or necessary to provide a service you request.

Processors acting on our behalf must protect the data and use it under our instructions. We may use genuinely anonymised, aggregated statistics for development and analysis. Removing a name alone does not make information anonymous.

5. Optional health integrations

If you choose to connect Apple Health or Health Connect, access depends on the permissions you grant. Imported activity, workout or other permitted information is used for the features you request. Where relevant, account storage supports synchronisation, historical records and trends.

We do not use imported health information for advertising or marketing profiling, and do not sell it. You can revoke integration permissions in your device or service settings. Revoking access prevents future access; account deletion and other rights are separate controls.

6. Storage, retention and security

We apply appropriate technical and organisational safeguards. Information is retained only for as long as needed for the stated purposes or legal obligations. No system can guarantee absolute security.

7. Your rights

Depending on the applicable law and circumstances, you may request access, correction, deletion, restriction of processing or portability, object to processing, and withdraw consent. You can also complain to a data protection authority, including the Finnish Office of the Data Protection Ombudsman.

Contact hello@navoapp.com to exercise your rights. We may need to verify your identity before acting on a request. See account deletion for the available routes.

8. Website cookies and third parties

The website’s cookie controls explain and manage available cookie choices. App stores, payment services and other third-party services operate under their own privacy policies. Their policies do not replace our responsibility for data we process.

9. Communications

Service messages support your account and requests. Marketing messages are sent with consent where required or where otherwise permitted by law. You can unsubscribe using the link in a marketing email. Health data is not used for advertising or marketing profiling.

10. Adults and policy updates

NAVO’s service is intended for adults aged 18 and over. We do not knowingly collect children’s data. We may update this policy as the service develops and will explain material changes as required.

11. Contact

NAVO Oy · hello@navoapp.com

Well-being that fits real life.

NAVO Oy is a Finnish wellness company building practical tools and products to support healthier everyday living. Our goal is to make well-being easier to understand, more approachable and more sustainable.

Questions & answers · Privacy Policy · Terms & Conditions · Account deletion